Fleet Cadence

This week's scorecard, before Amazon publishes it

The scorecard lands after the week is over. The forecast reads the week as it goes, every day: the score it is heading for, how far that is from Fantastic Plus, which metric is closest to costing it and which drivers to coach while there are still days to change it.

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The forecast predicts the score. The dispute agent protects it.

Where the week is heading, every day

Eleven of the thirteen metrics are counted day by day, from the same events and deliveries the scorecard counts. The two nobody sees during the week, Customer Escalation and Tenured Workforce, sit at the middle of your last few scorecards, and the page says which is which. Each day of the week gets its own point on the line, so you can see the week move.

How many more each metric can take

  • Room: each metric says how many more events drop the week below Fantastic Plus, and how many more leave Fantastic.
  • Costliest first: sort the metrics by the points they are losing the week.
  • Cap risk: a metric that would cap the week is called out.
  • Bad weather days: mark a day you asked for and its returns stay out until the numbers for it come in.

Who to coach, while there are days left

The drivers with events this week are listed by what each costs the forecast, with what they did. Draft coaching beside each one saves a draft for you to review; nothing reaches the driver until you send it.

In Ops Alerts every evening, and the week you wanted

  • The daily post: the standing, the closest risks, any cap risk and who to coach, in Ops Alerts at 7 PM or the time you set.
  • What-if: type the numbers you wish the week had, and the score and the standing move as you type.
  • Looking back: a finished week shows what the forecast said beside the scorecard that was published.

Questions

How close is the forecast to the scorecard?

It uses the same events the scorecard counts and the same arithmetic that rebuilds a published score, so the closer the week is to done, the closer it gets. A finished week shows the forecast beside the published card, so you can check it yourself.

Does it send coaching to drivers?

No. Draft coaching saves a draft for management to review and send. Nothing reaches a driver from the forecast on its own.

Can I change when the daily post goes out?

Yes. It posts at 7 PM in your time zone unless an admin sets another time, and it can be switched off on Notifications.

The rest of the day

Scheduling built for Amazon DSPs Weekly patterns, open shifts drivers claim from their phone, and drops, time off and VTO approved in a tap. Scheduling built for Amazon DSPs. Read more → A loadout board built for Amazon DSPs Routes, vans, waves and staging on one board. Import the route plan, auto-assign the vans and send every driver their Route Info on their phone. Read more → Netradyne safety alerts and coaching for DSPs Netradyne events matched to the driver and coached with the footage, plus write-ups, attendance points, recognition and the scorecard, for Amazon DSPs. Read more → Rivian EDV fleet tracking for DSPs Rivian charge status, the service calendar and work orders, repair completions that say what was done, repair tickets and the Fleet List, for DSPs. Read more → VTO and call-offs, handled before the first wave Post VTO slots drivers claim from their phone, mark call-offs once, and hand a route and van on before the first wave. Built for DSPs. Read more → Customer Feedback disputes, drafted from the evidence Each negative Customer Feedback item with its delivery photo, map and pin distance, and the dispute drafted for you to file. Built for DSPs. Read more → Hiring, from the job post to the first ride-along Job postings, an application link with your own questions and video answers, documents signed online, and a hire made a driver in one step. Read more → Paid hours against the route budget, every day Every driver's paid hours against the hours their routes budget for, at their own rate, and each weekly invoice checked. Built for DSPs. Read more → Hours of service, before they become a problem Geotab duty status for every step van driver against the 12-hour shift, 10 hours of rest and 60 hours in 7 days. Built for DSPs. Read more → Ask about today, on any management page Ask about today in plain words on any management page, answered from your live station data, with a link to every record. Built for DSPs. Read more → Every invoice, checked against what you expected Every invoice line beside what you expected, day by day, short-paid lines flagged, and a dispute tracker management files by hand. Built for DSPs. Read more → Customer Feedback, coached in your own words Each negative Customer Delivery Feedback item on its own card, coached in your own words, with the driver told. Built for Amazon DSPs. Read more → Cycle 0 seasons and 8-hour routes Cycle 0 seasons and 8-hour routes filled from volunteers first, by your rules, and approved before anything moves. Built for Amazon DSPs. Read more →

See it on your own routes

Your first month of the whole platform is free, for everyone, whenever you start. A week of real routes, punches and write-ups is the only way to judge this, and that takes a month to build up.

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